Warranty claim
Something not right? We'll fix it.
Every install is backed by a 5-year motor warranty, covered fabric and hardware, and guaranteed workmanship. Tell us what's happening and we'll take it from there.
What's covered
One call and we make it right.
Motors — 5 years
If a motor stops responding, gets noisy, or won't hold its limits, it's covered.
Fabric & hardware
Covered against defects: fraying, delamination, warped tubes, failed brackets.
Our workmanship
Guaranteed. If a shade sits crooked, rubs, or was set up wrong, we come back and fix it.
How it works
- 1
You send this form
Photos or a short clip of the problem help us diagnose it before we drive out.
- 2
We come back to you
Within one business day, with what we think is wrong and what happens next.
- 3
We make it right
Most fixes are a parts swap or a recalibration, handled on one visit.
Would rather talk it through? Call (385) 217-0987 or email hello@studioshadeco.com.
